Sugar Beach is a wonderful place to stay. The staff is very friendly and knowledgeable about the area. The facility is clean and has up to date decor. The continental breakfast had a variety of options including some healthy options. The indoor pool and hot tub area is very nice. The beach area is well stocked with chairs and umbrellas. Also, very convenient that there is a boat rental place located on the property. I would highly recommend this resort to anyone.
Stayed 4 nights with the kids 3rd week of July. Extremely nice and helpful staff! Rooms were clean. Hotel right on the waters edge. Nice beach. Guy on an ATV would scrape and level the sand every morning so it looked nice for the day. All in all a great place to stay. Continental breakfast was a decent spread.
The recent renovations they've done were great!! The room was very clean, nicely decorated. We had a room that was right on the beach and the views were just amazing. Staff was friendly also. Only complaint was breakfast options could have been better, but not bad for complimentary breakfast. We will be back here next time we're in town.
Nice rooms, clean. Well-maintained, and well cleaned. The location is very good. It’s away from the hustle and bustle of the downtown area, but close enough that you can get there for dinner or outings. The beach is lovely. I particularly like the depth of this portion of the East bay when traveling with young children. They can go 40 or 50 feet from shore and still only be chest deep. There’s a free continental breakfast buffet and watercraft available for rental on the beach. The staff are very good.
Pool was cold and had dirty mud puddles around the edge the second day we were there. Some sort of back up but no one really knew what was going on. The “24 hr locked doors” were not locked. Not safe at all. Lots of smoking on the beach. TERRIBLE house keeping. Drain in our bathtub was clogged when we tried to shower. Breakfast was not great. I could go on and on with more complaints but the bottom line is that we expected WAY better for a price of over $300 a night. Will never go back.