Arrived to Traverse later than we anticipated, so we checked in and went out for dinner. Our check in was great, the woman helping us was very friendly and giving us recommendations. When we arrived the room was enjoyable and our stay was nice but there were details missed with cleanliness. The top cover had fingerprints and stains on it. The bathroom toilet was not cleaned, prior guests towels were left in bathroom, and someone’s hairs were in the tub. Arriving late after dinner, there was nothing we could do. During check out, a different woman who helped us was not apologetic and didn’t really say anything in response to our complaints. Wasn’t a terrible experience. Unfortunately, we just happened today get the room where the attention to detail was missed. Our room was $150 for the night, and if the rates are this high during your stay I recommend spending a little more just for sense of comfort.
Hotel is right as across the road from a resort and the water. Check in was quick and easy, and hotel staff was great. Room was clean. TV had a large selection of channels but the size of the TV could have been bigger. Internet was not very fast or consistent. Lots of restaurants near the hotel( a nice Mediterranean grill right next door).
The building exterior was deceiving. The room was extremely comfortable and much higher end than I anticipated. Breakfast was good as well.
Front desk lady was incredibly nice! Free cookies and coffee in lobby. Free hot breakfast was worth it. A/C wasn't great, but tolerable. Beds fine. Everything was generally clean.
Courteous staff, clean rooms, decent prices (for a tourist town), and good breakfast! If you're looking for affordable dog-friendly hotels, this place is great!