I was really impressed here. The lady at the front desk was the best. The rooms are being redone, the muffins in the morning aren't the generic ones you see at other places. I needed laundry detergent at 6 am. The woman behind the desk stepped up and gave GAVE ME a bottle.. I never leave reviews for motels, but this was exceptional. Oh yeah, the bed was 5 star comfortable.
I booked a room at this hotel just to go to the pool which was very nice. When the pool closed and I went back to the room for the night. I noticed a few things wrong. First of all, it was filthy. Old cigarette butts on the floor in the bathroom and stains everywhere. There was not a remote, I walked to the office to get a remote because the phone in the room was not working so I couldn't call. When my boyfriend and I finally went to bed, we woke up in the middle of the night to something biting us and leaving bumps that were itching (like mosquito bites) so we got out of bed and there were multiple BED BUGS crawling around in the bed. I walked back to the office to tell the manager and he was very rude! He kept saying "No, we don't have bed bugs" and I told him he could come to the room and see for himself. He said he was not leaving the office. He would not refund my money, saying that we had already stayed all night, so I ended up asking for another room instead. So I went back to the room to gather my belongings and as I was getting my bags together, out came a ROACH crawling on the counter by the sink near the bathroom. I didn't get any sleep at all. When we got to the other room, I still did not sleep because I felt uncomfortable. Check out is not until 11AM, I ended up leaving a little after 7AM that morning. DO NOT STAY HERE!! IT'S CHEAP BUT DEFINITELY NOT WORTH IT! - Unsatisfied Customer -
The people are friendly. Breakfast is good. Rooms are comfortable. I enjoyed my stay.
Grossed out....... got there the woman was sweet lobby looked clean... she ordered us to check the room and i wish i did...... room was dirty went to use the bathroom toilet was not cleaned so i cleaned the toilet .......😒we checked it around 4 left to grab food came back no sooner got situated and roaches started popping out from everywhere we packed the car my boyfriend went to show the guy to check out all he said was those were not his bugs no refunds.
Non smoking room smelled like million cigarette butts. The place is disgusting